f1971 Privacy Policy
Your personal information is very important to us. This document describes with full transparency how f1971 collects, stores, and protects your data.
Introduction and Scope
This privacy policy applies to users of the f1971 platform. When you open an account on f1971, play games, or browse our website, we collect certain information from you. This document describes what types of information are collected, why they are collected, how they are used, and what your rights are.
By using f1971's services, you consent to this privacy policy. If you do not agree with these terms, please refrain from using our platform. If this policy changes, we will post a notice on the platform.
What Types of Information We Collect
f1971 collects the following categories of information. Each category is collected for a specific purpose and is not retained beyond what is necessary.
1.1 Identity Information
Information you provide when registering an account:
- Full name and date of birth
- Email address
- National ID card or passport number (for age verification)
- Current address
1.2 Financial Information
Information required to complete transactions:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details
- Deposit and withdrawal history
- Transaction amount and date
1.3 Usage Information
Information about your activity on the platform:
- Game history and betting records
- Login and logout times
- Preferred game categories
- Bonus and promotion usage records
1.4 Technical Information
Technical information collected automatically:
- IP address and device type
- Browser type and version
- Cookie and session data
- Page visit time and duration
Purpose of Data Collection
f1971 collects and uses your information only for the following legitimate purposes:
- Account management: Creating, verifying, and keeping your account active and ensuring secure login.
- Service delivery: Running games, processing bets, and distributing winnings.
- Financial transaction processing: Accepting deposits, completing withdrawals, and ensuring transaction security.
- Identity and age verification: Confirming that the user is 21 years of age or older and is a real person.
- Fraud prevention: Detecting and preventing unauthorized access, money laundering, and other illegal activities.
- Customer support: Resolving your questions and complaints and ensuring quality service.
- Legal compliance: Meeting applicable legal obligations and cooperating with regulatory authorities.
- Service improvement: Analyzing user experience to improve the quality of the platform.
Data Storage and Protection
3.1 Security Measures
f1971 follows industry-standard security practices to protect your information. Our platform uses SSL encryption technology, which keeps your information fully secure during transmission. Stored data is also kept in encrypted form, and firewalls and access control systems are active to prevent unauthorized access.
3.2 Retention Period
Your information is stored only for as long as necessary. Data is kept while your account is active, and even after an account is closed, certain records may be retained for a specified period in accordance with legal obligations. Once the need has passed, data is deleted by a secure method.
3.3 Password Security
Your account password is stored in hashed form — no member of our staff can view your password directly. We recommend that you use a strong password and do not share it with anyone. If you ever feel your account has been compromised, contact our support team immediately.
Sharing Information with Third Parties
f1971 does not sell your personal information or provide it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:
- Payment service providers: Mobile banking services such as bKash, Nagad, Rocket, and Upay, as well as banks, receive the minimum information necessary to process financial transactions.
- Technology partners: Technology providers who assist in operating our platform may receive necessary information, but they are required to comply with our privacy standards.
- Legal authorities: Information may be provided to relevant authorities in response to a court order or legal obligation.
- Fraud prevention: Relevant information may be shared with concerned agencies to assist in identifying cybersecurity threats or financial fraud.
If your information is shared for any reason beyond the above, your prior consent will be obtained.
Cookies and Tracking Technologies
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform — such as maintaining login sessions, security verification, and remembering language preferences. Disabling them will prevent the platform from functioning properly.
5.2 Analytics Cookies
These cookies are used to understand how users interact with the platform. This information helps improve the quality of the service. They collect anonymous data.
5.3 Preference Cookies
These cookies are used to remember your personal preferences and settings, so that you receive a personalized experience each time you log in. These are optional.
You can manage cookies by changing your browser settings. However, disabling cookies may limit some functionality of the platform. f1971 does not use any third-party advertising cookies.
Your Rights and Controls
As a user of f1971, you have the following rights over your personal information:
Right to Access
You can request a copy of the information we hold about you at any time. We will fulfill this request within a reasonable time.
Right to Rectification
If there is any inaccuracy or incompleteness in your information, you can request that it be corrected. Our support team will assist you with this.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information in certain circumstances. For example, you may object at any time to your information being used for marketing purposes.
To exercise any of the rights above, contact us by email at [email protected] or get assistance via 24/7 live chat. We will respond to your request within 30 business days.
Protection of Minors
f1971's services are for persons aged 21 or older only. We do not knowingly collect information from anyone under the age of 21. The age verification process at account registration is mandatory.
If we are notified or become aware that we hold information belonging to a minor, we will immediately close that account and delete the relevant information. If parents or guardians are concerned about their child's account, please contact us.
Changes to This Policy
f1971 reserves the right to amend this privacy policy in response to business changes, the addition of new services, or legal updates. Before any significant change, we will send a notice to your registered email address and display a clear notice on the platform.
The amended policy will take effect from the date of publication. Continued use of the service after a change will be considered as your consent to the new policy.
Contact and Complaints
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us. f1971's dedicated support team is always ready to assist you with any privacy-related matter.
We take every complaint seriously and are committed to providing a resolution within a reasonable time.
24/7 support available in Bengali
[email protected]
Within 30 business days